Frequently Asked Questions
We understand that sometimes the fit doesn’t work for you. Here are some of our rules for returning or exchanging merchandise:
- Must be within 30 days of purchase
- Product has not been worn / used to work out or washed
- Tags are attached and product is in its original polybag
- Sale items cannot be returned or exchanged
- Customer is responsible for shipping charges to return or exchange products. We suggest a shipping method with tracking to insure your product makes it back to us. We are not responsible for lost packages.
For the triathlon and cycling gear, there are no returns or exchanges on these as these are not stock items, so every garment is made to order.
If you have an issue with your order please do contact us at firstname.lastname@example.org